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Delivery

The information we get from customers helps us personalize and continually improve your shopping experience at textbookskenya.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us.
For all the new customers, once you have placed your order, you proceed to click on the “checkout” button. You will then be requested to tell us where you want us to deliver the items and later on you will be asked to pay for the items. After making your payment you will receive a confirmation email that your order has been received.

When to expect your order

Textbookskenya.com operates a next day delivery service. Our estimated delivery time for your order is based on how quickly we can obtain your order and accompanying payments. We deliver to the Delivery address stated while creating your account with us. Orders received after working hours will be processed during the next working day. For International Deliveries, the Estimated Delivery time will take between 3 to 7 working days.

What if the estimated delivery date has passed and I still don't have my order?

Textbookskenya.com customers can be able to track their order status online by clicking on the View the order by following the link below, sent to your email address on confirmation of payment.

If the tracking information indicates the package has been delivered, please check with your office mates, neighbours or family members. Packages are occasionally left with work colleagues, neighbours or your caretaker.

If you cannot locate your package and it is not being returned as undeliverable, please e-mail us. Or Call us on 0720819356.

 

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orders over Kshs. 5,000

Take advantage of this limited offer. for any orders within Nairobi CBD that exceed Kshs. 5,000, you get free delivery to your office.

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need help? call us free

We are always here to help, give as a call with any querries you've got, or you can also email us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will promptly respond.

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to find out more about hot offers

visit our website or facebook page to find out any offers we are running, there is always something special to look forward to