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Frequently Asked Questions

How do i place an order?

Placing an order with Textbookskenya.com is easy. Here are the steps you need to follow to place an order:

  1. First you will need to select the class that you want to buy books from
  2. Select the books you want and add them to your shopping basket. Once you've added a book to your Shopping Basket, you can continue shopping/adding to basket until your basket contains all of the items you want to order. You can access the contents of your Shopping Basket at any time by clicking the at the top of every page of our website.
  3. Continue shopping or proceed to checkout. Take a moment to review all of the Books you've placed in your Shopping Basket. If you may have mistakenly picked up a wrong book or at this point you decide that you don't want to purchase a particular Book right away, click the "Blue Icon on the basket to Delete the item. When you're ready to place an order for everything in the "Shopping Basket "Proceed to checkout" button. You will be taken to the first page of the order form.

The instructions below outline each step of our online order form.

  • Create a new account-Enter your e-mail address. (NOTE: The e-mail address you provide here will be the only e-mail address to which we can send information about subsequent orders.) you will be asked to provide a password for your account later in the process.)
  • Enter your delivery address-Tell us where you would like us to Deliver your order.
  • Provide payment information and reference number. - Textbooks Kenya currently accepts payments through Mpesa, (Lipa na mpesa)
  • Review and submit your order.
  • Check the accuracy all of the information you provided and make any necessary adjustments. Make Your Payments to the Numbers provided as well as the reference number of that transaction then submit your order.
  • Once you place your order you will see the following message "Thank you--we have received your order “and you will receive an order confirmation e-mail you provided at the time of creating your account. We will send you another e-mail message at the time of Dispatch.

 

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orders over Kshs. 5,000

Take advantage of this limited offer. for any orders within Nairobi CBD that exceed Kshs. 5,000, you get free delivery to your office.

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need help? call us free

We are always here to help, give as a call with any querries you've got, or you can also email us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will promptly respond.

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